Shipping policy

Processing Time

• All orders are processed within 1–3 business days (excluding weekends and holidays).

• You’ll receive a confirmation email once your order has shipped.

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Shipping Time & Rates

• Standard Shipping (3–7 business days): Free for orders over $50, otherwise $4.99.

• Express Shipping (2–3 business days): $9.99 flat rate.

• Delivery times may vary depending on your location and courier delays.

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Order Tracking

Once your order ships, you’ll receive an email with a tracking number so you can follow your package’s journey.

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Shipping Locations

We currently ship within the USA only (including Alaska and Hawaii).
We do not ship to P.O. boxes or military addresses (APO/FPO/DPO) at this time.

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Delays or Issues

If your order is delayed or lost, please contact us at support@baratello.com.
We’ll help resolve the issue as quickly as possible.

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Damaged or Missing Items

If you receive a damaged or incorrect item, contact us within 7 days of delivery with photos, and we’ll arrange a replacement or refund.